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  2. FAQs

FAQs

Membership information

  • How does Pave help build my credit score?
  • When might Pave not be the best fit for me?
  • When should I see my credit score increase?
  • How am I reported to Credit Reference Agencies?
  • When will I see Pave on my credit report?
  • Why does Pave need my address history?
See all 12 articles

General information

  • How can I contact Pave Customer Support?
  • How do I cancel my Pave membership?
  • Why has my credit score gone down?
  • Is Pave, formerly Portify legit?
  • What is a revolving credit line?
  • Give us your feedback!
See all 7 articles

Pave account settings

  • How do I reset my PIN?
  • How can I update my PIN?
  • How can I update my current address?
  • How can I pay a missed membership fee?
  • How can I change my billing date?
  • How can I change my payment card on Pave?
See all 10 articles

Bank Accounts

  • Which bank providers can I connect to?
  • How do I load my most recent transactions into the app?
  • How do I hide my bank account?
  • How do I disconnect my bank?

Terms, Conditions and Privacy Policy

  • Pave Cookie Policy
  • Pave Lite Terms
  • Pave General Terms & Conditions
  • Pave Privacy Policy
  • Pave Plus Terms

Security

  • What is TrueLayer?
  • Is Pave safe?
  • What happens if Pave gets hacked?

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“Pave” is a trading name of Pave Fintech Limited. Pave Fintech Limited is authorised and regulated by the Financial Conduct Authority (ref. 828125 and 826665), and is VAT registered (GB 279861932).

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