FAQs

Bank Accounts

• How do I disconnect my bank?
• Which bank providers can I connect to?
• How do I load my most recent transactions into the app?
• How do I hide my bank account?

Pave account settings

• How do I reset my PIN?
• How can I update my PIN?
• How can I update my current address?
• How can I pay a missed membership fee?
• How can I change my billing date?
• How can I change my payment card on Pave?

See all 8 articles

General information

• Utilisation rates - everything you need to know
• Is Pave, formerly Portify legit?
• How do I cancel my Pave membership?
• What format does my name need to be in?
• Give us your feedback!
• If you need to make a complaint

Terms, Conditions and Privacy Policy

• Pave Cookie Policy
• Pave Lite Terms
• Pave General Terms & Conditions
• Pave Privacy Policy
• Pave Plus Terms

Security

• What is TrueLayer?
• Is Pave safe?
• What happens if Pave gets hacked?