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  2. FAQs

FAQs

Bank Accounts

  • How do I disconnect my bank?
  • Which bank providers can I connect to?
  • How do I load my most recent transactions into the app?
  • How do I hide my bank account?

Portify account settings

  • What is my PIN?
  • How do I delete my account?

General information

  • Utilisation rates - everything you need to know
  • What format does my name need to be in?
  • Is Pave, formerly Portify legit?
  • How does Pave make money?
  • Give us your feedback!
  • How to make a complaint

Terms, Conditions and Privacy Policy

  • Pave Lite Terms (as of 24/01/22)
  • Pave General Terms & Conditions
  • Pave Privacy Policy
  • Pave Plus Terms (formerly Portify Plus)

Security

  • What is TrueLayer?
  • Is Pave safe?
  • What happens if Pave gets hacked?

© 2022 Portify Limited. All Rights Reserved.

“Pave” is a trading name of Portify Limited. Portify Limited is authorised and regulated by the Financial Conduct Authority (ref. 828125 and 826665), and is VAT registered (GB 279861932).

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